Frequently Asked Questions

It's simple! First, we hop on a free discovery call to understand your business and goals. Then we create your custom Wix website, getting your feedback along the way. Once you're happy, we launch it live. The whole process typically takes 2-4 weeks depending on your package.

Just your vision! We'll ask about your brand, products, and goals during our discovery call. If you have existing content (logos, photos, product descriptions), that's great. If not, we can help guide you or recommend resources.

Nope! We can set up everything for you. If you already have a Wix account, that works too — we'll just need editor access to work on your site.

Starter ($799): 5-page website, mobile responsive, basic SEO, contact forms, 2 revision rounds, 14-day delivery.

Professional ($1,499): 10-page website, e-commerce (up to 50 products), payment integration, advanced SEO, email marketing setup, unlimited revisions, 21-day delivery.

Enterprise ($2,999): Unlimited pages, full e-commerce (unlimited products), custom integrations, priority support, 3 months free maintenance, dedicated project manager, 30-day delivery.

Never. Our pricing is 100% transparent. The only additional costs would be Wix's own subscription (required to keep your site live) and your domain name (typically $10-20/year). We'll explain all this upfront.

We accept credit/debit cards, PayPal, and bank transfers. We typically require 50% upfront to begin work, with the remaining 50% due before launch.

If we haven't started work yet, we offer a full refund. Once design work begins, refunds are prorated based on work completed. We're confident you'll love what we create — we've never had an unhappy client!

Absolutely! Every website we build is fully responsive and optimized for mobile, tablet, and desktop. Over 60% of web traffic comes from mobile — we take this seriously.

Yes! That's the beauty of Wix. We'll provide basic training so you can make simple updates like changing text or adding products. For bigger changes, our maintenance plans have you covered.

Yes! All packages include SEO setup (meta titles, descriptions, alt tags, sitemap submission). Our Professional and Enterprise packages include more advanced SEO optimization. We can also discuss ongoing SEO services if needed.

Yes! We'll connect your existing domain to your new Wix site. If you don't have a domain yet, we can help you purchase and set one up.

Our monthly maintenance ($99/mo) includes: content updates (text, images, products), performance monitoring, security checks, backup management, and priority email support. Think of it as having a web team on retainer.

We pride ourselves on fast responses. Maintenance plan clients typically hear back within 4 hours during business hours. For urgent issues, we aim to respond within 1 hour.

No problem! Small changes can be made yourself using Wix's editor. For bigger updates, you can either sign up for our maintenance plan or request changes on a per-project basis.